Summary
The Protect Your Points Act, introduced by U.S. Senator Dick Durbin, aims to enhance transparency and fairness in airline frequent flyer programs. The legislation seeks to prevent airlines from changing the terms of these programs without prior notice to consumers and to establish clearer guidelines for the accrual and redemption of points.
Sen. Durbin’s initiative is a response to widespread consumer frustration regarding the frequent flyer programs, which have been criticized for their lack of transparency and unpredictable changes. Many travelers have reported issues such as devalued points, hidden fees, and difficulties in redeeming rewards. The Protect Your Points Act proposes several key reforms, including requiring airlines to notify customers of any changes to their loyalty programs at least one year in advance, allowing consumers to transfer points without incurring fees, and eliminating expiration dates on earned points. By mandating that airlines disclose the financial value of points and allowing payment combinations of points and cash, the legislation aims to empower consumers and restore trust in airline loyalty programs.
Letters: The cruel nature of the Israeli occupation
Oct. 11 / Chicago Tribune / Highlights the emotional and political complexities of the Israeli-Palestinian conflict while also incorporating perspectives on U.S. involvement, though it may lack focus on the Protect Your Points Act. “ Jews and Palestinians are suffering, but the dominant narrative is that Israel is the rightful home of the Jews and needs defending against its enemies. But...
Sen. Dick Durbin: Airlines’ frequent flyer programs are not very friendly to loyal travelers
Oct. 4 / Chicago Tribune / Offers a clear, authoritative examination of frequent flyer programs, detailing consumer grievances and legislative proposals with actionable insights, making it essential for understanding the Protect Your Points Act. “ By every definition, I am a frequent flyer. Every Thursday afternoon, after I cast my last vote in the Senate, I head to the airport to fly home to Illinois,...