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Large Student Loan Servicer Banned From Service, Ordered To Pay $120 Million Settlement

Summary

Navient, once the largest student loan servicer in the United States, has been permanently banned from servicing federal student loans and ordered to pay a $120 million settlement due to years of alleged regulatory violations and mishandling of borrower payments. The settlement, announced by the Consumer Financial Protection Bureau (CFPB), includes $100 million in compensation for affected borrowers and a $20 million penalty.

The CFPB’s action stems from a 2017 lawsuit against Navient, which accused the company of steering borrowers towards costly repayment options and failing to provide adequate information about more affordable plans. This settlement is part of a broader effort by federal and state agencies to hold student loan servicers accountable for their practices, particularly regarding forbearance and inaccurate information provided to borrowers. U.S. lawmakers, including Senator Elizabeth Warren, have voiced support for further accountability measures, emphasizing the need for terminating contracts with servicers that fail to meet their obligations. The CFPB will distribute compensation directly to eligible borrowers, with no action required on their part.

Student-loan companies that don't do their jobs should be fired, Elizabeth Warren says. Her next target is one that manages 8 million borrowers. (8/10)

/ Business Insider / Highlights the persistent efforts of Senator Elizabeth Warren in holding Navient accountable, providing a compelling narrative on regulatory oversight while emphasizing the potential for future reforms.  The CFPB settled with student-loan company Navient, resolving claims Navient mishandled borrowers' payments. Elizabeth Warren told BI it sends a signal to...

Large Student Loan Servicer Banned From Service, Ordered To Pay $120 Million Settlement (7/10)

/ Zerohedge / Offers a detailed account of the CFPB's actions against Navient, focusing on the financial implications and historical context, but lacks the personal touch or broader implications of the political landscape.  Authored by Chase Smith via The Epoch Times (emphasis ours), Navient, once the largest student loan servicer in the United States, has been permanently...